On Thursday, October 4, 2018, Frank Connor will be co-hosing a CME program, “Managing Challenging Patient Encounters and Responding to Unanticipated Outcomes in Patient Care” hosted by the NORCAL Group.
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This seminar will review the subject of challenging patients and unanticipated outcomes in patient care, with the aim to support your ability to:
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• Assess your practice for key risk issues in patient care that may contribute to professional liability claims.
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• Recognize how the quality of your informed consent discussions affects patient reactions to unanticipated outcomes, and your management of such outcomes.
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• Approach your response to unanticipated outcomes in an organized way, using a process such as NORCAL’s Nine Steps.
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• Mitigate professional liability exposure through preservation of evidence, medical record documentation, and notification of appropriate parties.
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• Apply risk management recommendations in your practice that support patient safety and increase defensibility in the event of a claim.
  
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Faculty: Terry Sislo, CPHRM, Sr. Risk Management Specialist, NORCAL and Francis A. Connor, III, Esq., Barton Gilman, LLP
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Date: Thursday, October 4, 2018
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Time: Check-in & Dinner: 6:00 p.m. CME Program: 6:30 p.m. to 8:30 p.m. (2 Hours CME)
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Location: Crowne Plaza Hotel, 801 Greenwich Avenue, Warwick, RI 02886
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(Seating is limited. Pre-registration is required)

Register here.
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CME Information and Disclosure:
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NORCAL Mutual Insurance Company is a member of the NORCAL Group. The NORCAL Group of companies includes NORCAL Mutual Insurance Company, Medicus Insurance Company, FD Insurance Company, NORCAL Specialty Insurance Company and Preferred Physicians Medical RRG.
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NORCAL Mutual Insurance Company is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
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NORCAL Mutual Insurance Company designates this live activity for a maximum of 2 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
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We hope you can make it!
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Cheers,
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NORCAL Mutual Risk Management